Terms of service
Last Updated: March 3, 2026
Welcome to Korvex. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree with any part of these Terms, you must not use our website or services.
1. About Korvex
Korvex is an international online retail store offering products to customers worldwide through its e-commerce platform.
For any inquiries, support requests, or complaints, please contact us at:
📧 contactkorvex@gmail.com
2. Eligibility
By using this website or placing an order, you represent and confirm that:
- You are at least 18 years old or the legal age of majority in your country
- You have the legal capacity to enter into binding agreements
- The information you provide is accurate, current, and complete
Korvex reserves the right to refuse service, cancel orders, or terminate accounts if false or misleading information is provided.
3. Products and Availability
All products offered on the Korvex website are subject to availability.
We reserve the right to:
- Modify or discontinue any product at any time
- Limit quantities available for purchase
- Refuse or cancel orders at our discretion
Product descriptions, images, and specifications are provided as accurately as possible; however, minor variations may occur due to manufacturing differences, display settings, or updates.
4. Pricing and Payments
All prices are displayed in the currency shown at checkout.
Korvex reserves the right to modify prices at any time without prior notice.
Customers are responsible for any additional charges that may apply in their country, including but not limited to:
- Import duties
- Customs fees
- VAT or local taxes
Payment must be completed at the time of purchase using the payment methods available on our platform.
Transactions are processed securely by authorized third-party payment providers.
5. Shipping and Delivery
Korvex offers international shipping to many countries.
Delivery times may vary depending on the destination, shipping carrier, customs procedures, and logistical conditions.
Korvex is not responsible for delays caused by:
- Customs inspections
- Carrier delays
- Weather conditions
- Government restrictions
- Force majeure events (including natural disasters, strikes, wars, pandemics, or other events beyond our control)
Customers are responsible for providing accurate and complete shipping information at checkout.
Korvex shall not be liable for delivery issues resulting from incorrect or incomplete addresses provided by the customer.
6. Returns, Exchanges, and Refunds
Return and refund requests are subject to the conditions outlined in our Return & Refund Policy.
To request a return, customers must contact:
📧 contactkorvex@gmail.com
Products must meet the eligibility conditions specified in the applicable return policy, including being unused and in original condition.
Refunds are processed only after the returned item has been received and inspected.
Return shipping costs may be the responsibility of the customer unless otherwise required by law.
7. Intellectual Property
All content available on the Korvex website, including but not limited to:
- Text
- Images
- Logos
- Product descriptions
- Website design
- Graphics and digital assets
is the intellectual property of Korvex or its licensors and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission from Korvex.
Unauthorized use of our brand or intellectual property is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Korvex shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Shipping delays caused by third-party carriers
- Customs delays or import issues
- Loss occurring after confirmed delivery
In any circumstance where liability is established, Korvex’s total liability shall not exceed the purchase price paid for the product in question.
Nothing in these Terms limits consumer rights that cannot be excluded under applicable law.
9. Prohibited Use
You agree not to use the Korvex website for any unlawful or prohibited activities, including but not limited to:
- Fraudulent transactions or attempts to commit fraud
- Violations of intellectual property rights
- Distribution of malicious software or harmful code
- Unauthorized access to systems or data
Korvex reserves the right to suspend or terminate access to users who violate these Terms.
10. Privacy
Your use of the Korvex website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal data in accordance with applicable international privacy regulations.
11. Payment Disputes and Chargebacks
By placing an order, customers agree to contact Korvex customer support before initiating any payment dispute or chargeback.
Opening a dispute while an order is still within the stated delivery timeframe may delay the resolution process.
Korvex reserves the right to submit evidence to payment processors and financial institutions, including:
- Order confirmation records
- Transaction verification
- Shipping and tracking information
- Delivery confirmation
- Customer communications
- Accepted policies at checkout
12. Governing Law and Dispute Resolution
These Terms shall be governed by the laws applicable to the jurisdiction in which the company operates, while respecting mandatory consumer protection laws in the customer’s country of residence.
In the event of a dispute:
- Both parties agree to first attempt to resolve the issue through good faith negotiation
- If a resolution cannot be reached, the matter may be submitted to the competent courts or alternative dispute resolution mechanisms where applicable
13. Modifications to These Terms
Korvex reserves the right to update or modify these Terms at any time.
The most current version will always be available on our website and will include the updated revision date.
Continued use of the website after any changes constitutes acceptance of the updated Terms.
14. Contact
If you have any questions regarding these Terms of Service, please contact us:
📧 contactkorvex@gmail.com
🌍 Korvex Online Store